Shipping Policy

At Kayla Kits, we strive to deliver your photography equipment promptly and securely. Please review our Shipping Policy below to understand the terms and timelines for order delivery.

1. Payment Method

We exclusively operate on a Cash on Delivery (COD) basis. Customers are required to pay the full amount in cash upon receiving their orders.

2. Shipping Locations

Delivery availability to your location will be confirmed during the order process.

3. Shipping Charges

Shipping fees, if applicable, will be communicated during the checkout process and included in the final order total.

4. Delivery Timeframe

Orders are typically processed and dispatched within 1-3 business days of confirmation.
Standard delivery takes 5-7 business days depending on your location.
Delivery times may vary during holidays, peak seasons, or unforeseen circumstances.

5. Delivery Process

Order Confirmation: After placing your order, you will receive a confirmation message or call to verify your delivery details.
Delivery Attempt: Our delivery team will make one attempt to deliver your order. If the recipient is unavailable, the order may be rescheduled or canceled.

6. Unsuccessful Deliveries

If a delivery is unsuccessful due to incorrect address details or unavailability, the order will be canceled. Please ensure accurate information to avoid delays.

7. Inspection Upon Delivery

We encourage customers to inspect their package upon delivery. If any items are damaged or incorrect, report the issue immediately to our delivery personnel or contact our customer support.

8. Delayed Shipments

In case of delays due to logistics or unforeseen circumstances, we will notify you and work to resolve the issue as quickly as possible.

9. Contact Us

For inquiries or assistance regarding shipping, please contact: [email protected]