Terms and Conditions

Welcome to Kayla Kits! By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. Cash on Delivery (COD) Policy

• Payment Method: We exclusively accept Cash on Delivery (COD) as the mode of payment. Customers are required to pay the full amount in cash at the time of delivery.
• Order Confirmation: All orders are confirmed once placed. You may receive a confirmation message or call to verify your delivery details.

2. Order Processing and Delivery

• Order Fulfillment: Orders will be processed and shipped within the estimated delivery timeframe provided at checkout.
• Delivery Charges: Any applicable delivery fees will be communicated during the order process.
• Delivery Attempt: If the delivery is unsuccessful due to unavailability or incorrect details, the order may be canceled at our discretion.

3. Cancellation Policy

• Orders can only be canceled before dispatch. Once dispatched, cancellations are not allowed.
• To cancel an order, contact our customer support team promptly.

4. Returns and Exchanges

• Eligibility: Returns or exchanges are accepted only for defective or damaged products.
• Process: Customers must report any issues within 7 days of receiving the product.
• Inspection: All returned items will be inspected. If the claim is valid, a replacement or refund will be processed.

5. Product Information

• Accuracy: We strive to provide accurate descriptions and images of our products. However, slight variations may occur.
• Availability: Products are subject to availability. In case of unavailability, we reserve the right to cancel the order and notify you.

6. Liability

• Kayla Kits is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.
• Customers are responsible for ensuring the proper handling and usage of the purchased equipment.

7. Privacy

Your personal information is collected and used solely to process and deliver your orders. Please refer to our Privacy Policy for more details.

8. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be communicated through our website and will take effect immediately.

9. Governing Law

These Terms and Conditions are governed by the laws and any disputes shall be resolved within the jurisdiction 

Contact Us

If you have any questions about these Terms and Conditions, please contact us: [email protected]